Find out what your members really think of your club and use this valuable insight to drive improvements for them. By asking one simple question you can get to the heart of how your members feel about your cub.
Net Promoter Score® customer feedback is like gold dust to your business. It helps you to make effective decisions, measure all-important loyalty and identify your raving fans to drive referrals.
TRP’s NPS® based customer feedback software seamlessly integrates with your existing Pike13 system to send short surveys to your customers following a recent visit. It delivers a steady stream of actionable customer feedback so you are always one step ahead of the game.
Insight is a must for any forward-thinking, customer-centric business.
As a Pike13 customer you will receive a TRP membership discount.
Insight is a full feedback solution centered around the Net Promoter Score (NPS)®. Your NPS® score becomes your benchmark to compare your performance with other studios in your region and industry. Insight will provide an in-depth reporting module that will enable you to confidently make key business decisions.