Transform Your Client Relationships
Client Management
Pike13’s client management tools give you complete control over your client data—from profiles and histories to attendance and communications. Our powerful platform is designed to simplify the way you manage your clients, making it easy to stay organized and drive business growth. Whether you’re a small business or a multi-location enterprise, Pike13’s features work seamlessly to keep your client information secure, accessible, and up to date. Embrace a solution that empowers you to focus on building lasting relationships while we handle the details.

Comprehensive Client Tools
Essential features built for every business, with premium upgrades available.
With Pike13, you get a full suite of client management features. Manage detailed client profiles, send automated reminders, and empower clients to self-manage their accounts. Our goal is to simplify daily tasks and enable you to build strong, enduring client relationships, no matter your business size.
Ready to Harness the Power of Data?
Learn about reporting tools that fuel growth and inform your strategy.

Comprehensive Client Profiles
Keep every client’s information in one secure place.
Pike13 lets you create and maintain comprehensive profiles for each client, ensuring you have instant access to their activity history, preferences, and account details. This centralized approach improves communication and helps you tailor your services to each client’s needs.
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Centralized Records
All client data is stored securely in one place for easy access. -
Activity History
Track past appointments, purchases, and interactions to inform future decisions. -
Customizable Fields
Add notes, preferences, or additional data tailored to your business. -
Real-Time Updates
Any changes are instantly reflected across your system for accuracy. -
Secure Access
Control who sees what with customizable permissions for staff members.

Automated Notifications & Reminders
Automated alerts for appointments and payments.
Keep your clients engaged and informed with automated SMS and email notifications. Pike13’s notification system helps reduce no-shows, remind clients of upcoming classes, and alert you to payment or waiver issues in real time.
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Appointment Reminders
Automatically send email reminders for upcoming sessions. -
Payment Alerts
Receive instant alerts for failed payments or overdue balances. -
Waiver Reminders
Prompt clients to sign necessary waivers before their sessions. -
Custom Alert Settings
Set notifications tailored to your business needs and client habits. -
Follow-Up Prompts
Ensure timely follow-ups on absences or missed appointments to keep clients engaged.

Empower Clients with Self-Managing
Allow clients to manage their own accounts effortlessly.
Give your clients the power to update their profiles, book appointments, and even add dependents via an intuitive self-service portal. With Pike13, clients enjoy a frictionless experience that reduces admin work and keeps them connected to your services.
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Profile Updates
Clients can update their personal information and preferences anytime. -
Online Bookings
Allow clients to schedule or reschedule appointments without assistance. -
Dependent Management
Link family members under one account for easy scheduling and payments. -
Instant Enrollment
New clients can sign up quickly through the portal, boosting conversion rates.
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User-Friendly Interface
An intuitive design ensures a smooth and engaging user experience.

Integrated Check-In & Kiosk Features
Simplify check-ins and attendance tracking with our dedicated Kiosk App
Reduce front-desk bottlenecks with Pike13’s Kiosk App, which enables quick check-ins and easy registration. Clients can use QR code scanning or email sign-in for a smooth, self-service experience, allowing your staff to focus on providing exceptional service.
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Quick QR Scanning
Speed up check-ins with fast and accurate QR code scanning. -
Self-Registration
New clients can create accounts, sign waivers, and take photos right at the kiosk.
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Instant Attendance Tracking
Automatically update attendance records in real time. -
User-Friendly Interface
A simple, engaging interface that minimizes wait times and confusion. -
Free for All Plans
The Kiosk App is available free on all Pike13 plans for enhanced efficiency.

Software for Kid Focused Businesses
Managing Classes for Kids? We Make It Easy.
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Family Accounts - Family Management Made Simple
Pike13's Family Accounts feature simplifies managing families by creating individual accounts for each child, all linked to a single parent account for easy access and oversight. Parent accounts can manage appointments, payments, and schedules for their dependents effortlessly through a user-friendly portal. Unlike other systems that merge family profiles, Pike13 offers clarity and flexibility, ensuring an enhanced experience for families, from sign-ups to checkout. -
Digital Waivers - Ditch the Paper, Keep the Peace
Say goodbye to paperwork headaches with Pike13’s integration with SmartWaiver. Waivers are customized based on age, so parents can sign the right form for their kids with zero hassle. These waivers are linked directly to client profiles, making it easy to keep track and stay compliant. A smoother sign-up process means more time for what really matters—helping kids thrive! -
Automated Payments - Keep Busy Parents On Track
Get paid without the hassle with Pike13’s Automated Payments. Set up easy recurring billing for memberships, classes, or tuition—no missed payments, no chasing checks. With flexible options and clear, transparent invoicing, parents stay happy, and your cash flow stays steady. Plus, Family Accounts make it a breeze to manage payments for the whole family. -
Kiosk Check-In - Keep Kids Moving, Not Waiting
Pike13’s Kiosk App makes arrivals quick and easy. Parents can scan a QR code for fast check-ins, and new families can sign up in minutes—waivers and all. Plus, on-the-spot class bookings mean no one misses out. Whether it's new clients or returning ones, the kiosk app streamlines check-ins and flags unpaid passes, keeping everything running smoothly. -
Scheduling Tools - Happy Kids, Relaxed Parents
Scheduling made easy with Pike13! Create flexible, personalized schedules for classes, private lessons, events, or courses. Let parents book or cancel then rebook through the portal anytime. Real-time updates mean everyone’s always in the loop. You’ll love how it simplifies managing instructor availability, class sizes, and room assignments, leaving you with more time to focus on what matters most! -
Attendance Tracking - Keep Track of Every Little Learner
Track attendance like a pro with Pike13. Whether it’s a quick QR code scan or kiosk check-in, you’ll instantly know who’s in, who’s late, and who missed class. Real-time updates make it easy to stay on top of everything. Plus, automated parent notifications for no-shows and customizable reports let you stay organized and keep families in the loop.
Explore Our Other Features
Learn why business owners trust Pike13 to simplify operations and fuel their success.
What Our Customers Say
Learn why business owners trust Pike13 to simplify operations and fuel their success.

"I've been using their software for four years now and remain completely happy with their product. The scheduling tool is the most efficient, intuitive platform I've seen. I can easily set up reports that make sense to me and have total flexibility in creating different plans and packages for the services we offer to our clients."
William S.

"We've been with Pike13 for over 2 years. It's been a great experience thusfar. They can offer just about anything you'll need for a your business and continually are improving/updating their software. The best part for me, someone that's not super tech savvy is the speed which the customer service responds to any questions. Highly recommend them!"
Brian S.

"Pike13 is very easy to use with lots of functions and a support team that's very helpful and responsive. It's also very easy to teach to my employees. I have some experience with MindBody online, and I find Pike13 a million times easier to navigate and it has all the functionality I need."
Julie P.

"As always - your team is on top of it. Helpful. Responsive - even when I don't quite know how to ask the question. Thank you - you make starting/owning a small business very accessible."
Pam A.

"OUTSTANDING!!!! My business was going through a really rough time, I inquired about some assistance and with an amazingly quick turn over I was taken really great care of by the team. They went above and beyond to assist me and I am very appreciative. Still very impressed about how quickly they were able to help and the assistance that was offered to me."
Jojo B.

"Its an easy program to navigate and helpful for all our scheduling and billing needs. The reports are easy to pull as well for the information and financial needs."
Mollie J.

"The team at Pike13 not only got me on track finishing set-up and implementing into my business, but also continued with solid customer support moving forward. They’ve always worked to improve their product as new technologies come out, and really listen to client needs/wants when it comes to business reporting and features for clients."
Josh N.

"We switched to Pike13. It has been one of the best business decisions we have made in our 7+years of being open. They might not always have a perfect answer, but they genuinely care about what we have to say and they are constantly working on upgrades and improvements to the software. I can't see us ever using another software for our membership and billing needs."
Peter B.

"[Our Onboarding Specialist] was always prepared for our talks. From the moment we were logged on zoom together he was well aware of every aspect I had put into the site on my own and knew exactly how to help me move forward. Appreciate how well I was taken care of :)"
Joanna B.

"The system is dependable and the support is really excellent. They know the system and their response and resolution to issues are some of the best I've ever experienced."
David L.

"Love it. Big shout out to the tech help team for timeliness, knowledge base and help."
Louise B.

"I love Pike13 and my clients really love it too. It’s easy to set up services and plans, overall ease of use is fantastic. It’s very responsive, and I like the business app. It saves me a lot of time!"