Philly Dog School

The Opportunity

Philly Dog School is a second family for many lucky dogs in Philadelphia. The school has four daycare locations and walking service in the Center City area. They also offer in-home overnight boarding.

Before Pike13, the popular doggy daycare was experiencing financial loss estimated at $10,000 per year from outstanding, uncollected balances from clients. Philly Dog School was looking to solve two major problems with new software: poorly managed accounts receivable, and no real-time data tracking.

The Solution

Pike13 offered an easy solution to collect payment prior to services being rendered. After identifying the problem, Dan was able to follow up with each and every client. Before long, his accounts were balanced again and he had completely plugged the revenue leak.

"The robust reporting features in Pike13 give us easy access to all of the important data we need. In just a minute or two, I can tell you how we did on sales yesterday, in the last 30 days, and for the year to date."

Dan also liked that he had access to his business data from his phone. The convenience of having access to Pike13 from anywhere gave him the peace of mind he was looking for.

"As I’m writing this, I can take a 15 second break and find out exactly how many dogs are at each of our daycare locations, how many are scheduled for walks today, and which dogs are being watched overnight by which staff."

The Results

Dan couldn't be happier about his switch to Pike13. He feels informed and confident about the health of his business, and he's no longer worried about revenue leaks. Now he can focus more on growing his business and, of course, the pups.

"I could go on, but it’ll suffice to say that my ability to make informed decisions has increased exponentially as a result of starting to use Pike13."

Dan loves that he and his staff and now able to spend more time building relationships. "When your team likes coming to work and is enthusiastic about their jobs it makes all the difference in the world, both in how clients perceive the business and in how it functions internally. It feels great knowing you’ve created something that’s awesome not just for you but also for your employees and your clients, and doing so will make your business much more successful, and fun, in the long term."