Client Management
Your clients are the reason you started your business. Pike13 makes engaging with them easier with client management software that stores information and automates communications.
You'll always have your client's info at the the tip of your fingers.
Features for your staff and your clients
An array of features that work for you with the sole purpose of making your everyday tasks easier and quicker.
Reminders
Automatic class reminders and payment reminders are sent to clients via SMS or email
Members App
Empower your clients to self-manage with the powerful Client App
Enhanced Experience
Mobile apps, contactless check-in, and your online store all elevate the consumer experience
Waitlists
Set up waitlists per service and the class automatically fills up when there's a cancellation
Communication
Clients receive important messages from their instructors instantly
Organized
Access all client information from an organized client database
Automations
Save time and resources by automating repetitive daily tasks
Site Widget
Embeddable, branded scheduling widget fits seamlessly into your website making booking easy
With the Client App, users get instant access to their profiles, can manage their memberships, and make payments - anytime, anywhere.
Detailed client database
Keep your client information in close reach on any device. Quickly view profile information, upcoming activities, account history, and any alerts. Use public or private Notes to add even more detail to profiles.
Pike13 will alert you to certain activities on a client profile. You'll be informed of failed payments or waiver issues immediately. But you can also set up alerts to notify you of issues like expiring memberships or recent absences, allowing you to follow up before clients churn.
Improve client communications
Staff members can add public notes to an upcoming class such as equipment reminders or location changes.
Notifications are immediately sent, making last-minute changes a breeze.
Staff members can communicate privately with other staff, improving your team's communication.
Self-managing solutions
Client profiles are automatically updated when the client checks-in for a class or your staff member confirms their attendance. And clients do the rest.
They can manage their own schedules, review their plans and passes, update payment methods, upload profile photos, add dependents and more–all from any device.
Are your clients kids? Pike13 allows you to link dependent accounts to a guardian account that allows the parent or guardian to manage scheduling and payments for the dependent.
Kiosk check-in
Streamline the check-in process with a quick QR code scan by your members. New clients can sign up, sign waivers, and take their photo all from the kiosk app.
The Client Kiosk App is included in all plans, businesses only have to download the free app onto their tablets.
Your very own online store
Enhance the member experience by having your own digital store where they can view and pay for relevant course equipment, beverages, or your own branded merchandise.
Staff can check-out clients online and clients pickup in-studio, saving you shipping costs while adding a revenue stream.
Website schedule integration
Increase your bookings with an embeddable scheduling widget for your website.
This widget displays your available services in a day or weekly view and is branded to fit seamlessly into your own website.
View Pike13 in action during a guided demo
Schedule a time to join a quick call with one of our Pike13 experts and get to know the platform!
What are business owners saying about Pike13?
Small business owners from all over have solved their specific pain-points with our all-in-one business management platform.
"Pike13 is awesome. Great, easy interface that maximizes the potential for our business. We have been able to manage our clients more efficiently and haven't even reached the tip of the iceberg on what we can do with the functionality."
"Really love how structured and seamless the software is and how it's made our business run much more smoothly. I would recommend this software for any sports academies looking to streamline their interactions with clients and schedules."
