| Essential | Advanced | Premium | |
|---|---|---|---|
| Scheduling | |||
| Scheduling and Enrollment for Classes, Courses, and Appointments Manage your schedule from any desktop or mobile device. Clients can search for and enroll in classes. |
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| Pre-Paid and Recurring Plans Clients can purchase prepaid passes and plans or recurring plans. |
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| Passes / Punch Cards Sell packs for classes. The visits left on a pass are deducted when the client attends class. |
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| Attendance Tracking Staff can check-off when a client has arrived. |
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| Automated Reminder Notifications Your clients can opt-in to receive reminder notifications via email or text. |
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| Automated Waitlist Management | |||
| Billing | |||
| Coupons Customizable discount codes applicable to all of your Pike13 offerings (your services, classes, appointments, etc.) |
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| Merchant Processing Pike13 integrates with Celero (formerly TransNational) in the U.S., IntegraPay in Australia, and PaySafe in Canada, the UK and the EU. Stripe & Nuveii integrations offer an expanding list of US & Global connectivity. |
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| Payroll Assign pay rates to each staff member. Rates can differ by service type. A payroll report displays the total amount owed to each staff member for a specified date range. Staff are paid outside of Pike13. |
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| Gift Cards Expand your audience by allowing your clients & non-clients to purchase gift cards for your business! |
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| Retail Allows staff to sell non-service items like apparel, accessories, snacks.. etc. |
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| Automated Billing & Collections Account Updater automatically fetches new card expiration dates in the background. Failed payments are automatically retried for up to 3 days, maximizing successful collections without manual intervention. |
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| Client Management & Marketing | |||
| Child/Dependent Account Linking Create dependent accounts that link to a primary account holder. The primary account holder can manage their dependent's schedules, plans and more. They also receive notifications for the dependent's account. |
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| Client Communication Public Notes are used to share information with a client through Pike13. Private Notes allow staff members to jot down reminders that they can refer to when needed, but are not visible to the client. |
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| Email Marketing Pike13 integrates with MailChimp, Emma, and LoopSpark for email marketing automation. Separate subscriptions are required. Available as an add-on to the Essential plan |
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| SMS Reminders & Messaging Available as an add-on to the Essential plan |
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| Facebook Pixel A piece of code for your website that lets you measure, optimize and build audiences for your ad campaigns. Available as an add-on to the Essential plan |
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| Zapier Zapier is an online automation tool that connects Pike13 contact, invoice and transaction data to other software apps. Often used to sync QuickBooks Online and Zoom or to push clients into Pike13 from lead generating softwares. Available as an add-on to the Essential plan |
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| Waivers Available through a built-in integration with SmartWaiver. In addition to waivers, you can create miscellaneous documents and terms and conditions for your plans and passes. Available as an add-on to the Essential plan |
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| Member Progress Tracking & Skill Assessments | |||
| Devices & Technology | |||
| Client App Client App: Clients have access to scheduling and payments through a free mobile app. |
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| Staff App Staff App: The backend of your Pike13 site where you manage your schedules, staff, clients, etc. |
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| Client Kiosk App The Client Kiosk App is free to download and can be installed on iOS and Android tablets. When clients arrive they sign in with their email, phone number or scan a QR code to check into their class or appointment. |
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| Branded Client Website Branded with your logo and colors. Allows clients to create profiles, sign waivers, book classes, store secure credit card information, and view their schedules. |
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| Embeddable Widgets List your available services on your website with our selection of widgets! Widgets pull information from your Pike13 account. Allow clients to book your services directly from your own website. |
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| Branded App Your own version of the Pike13 app in the app store, customized to your logos and colors. Let clients download an app that has your name and branding! |
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| Reporting & Analytics | |||
| Basic Reporting on Clients, Staff, and Financials Add desired filters to view data on clients, staff, and financials. Data can be exported to an Excel file. |
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| Insights Dashboard View your stats easily in one central place! Includes visuals of your transactions and clients. |
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| Custom Reporting - Powered By Looker Experience completely customizable reporting! Learn more about Looker on our Integrations page. |
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| Google Analytics Integration Google Analytics includes features that can help you identify trends and patterns in how visitors engage with your website. Features enable data collection, analysis, monitoring, visualization, reporting and integration with other applications. |
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| Enterprise | |||
| Multi-Location Oversight w/ Reporting | |||
| API Access & Custom Integrations | |||
Billed Annually
Billed Monthly
Essential
Solo/Small Studios
$139
$159
per month
Includes the following features:
Schedule Classes, Courses, and Appointments
Check-in Management for Memberships & Passes
Automated Waitlist Management
Family & Dependent Account tools
Automated Billing & Collections
Gift Cards w/ Guest Checkout
Business Intelligence Dashboard
Client App & Staff App
Credit Card Fee Reimbursement from your Customers (surcharging)
Most Popular
Advanced
Growing & Multi-location Businesses
$195
$225
per month
Includes ALL features from Essential plus:
Website integration with widgets
Multi-Location Oversight w/ Reporting
Payroll Management & Staff Time Tracking
Digital Waivers & Custom Terms & Conditions
Custom Reporting & Business Intelligence Dashboard
Email Marketing
Facebook Pixel & Google Analytics
Room Bookings
Contactless Check-In: Kiosk, App & QR Codes
SMS Reminders & Messaging
Premium
Franchises & Enterprise-Level Customization
$249
$286
per month
Includes ALL features from Advanced plus:
Custom integrations and API access for enterprise workflows
Member Progress Tracking & Skill Assessments
Plus, choose one of the following options:
Your own Branded App version of Pike13 for iOS and Android
Custom Reports
Essential
