The Results: A Heartfelt Connection 

Jason MacCoy, General Manager of The Coder School in Bellevue, Washington, is a testament to the software's impact. Starting as a coach and moving into management, Jason describes Pike13 as the heart of his business.  “It’s what I do every day. Every day I’m in Pike13 to change or coordinate something.”  The staff relies on Pike13 for scheduling, but the standout feature is the Notes function, which enhances communication with parents.  “After each appointment, my staff use Pike13 Notes to provide feedback to parents, detailing what their child worked on and offering homework suggestions. This feature is a huge value-add for us.”  Jason efficiently aggregates data weekly to report to Hansel and Wayne at the corporate level, taking only about half an hour by favoriting the necessary reports for quick access.  Pike13 enhances Jason's experience whether he’s using it on his desktop or mobile device, making his job easier and more enjoyable.

“When software works well, it really hums. It allows me to focus on customer service and personal interactions. If I’m bogged down in administration, it’s tough to engage. So, hats off to Pike13. It’s key for our success.”