Managing your staff effectively is essential to running your business smoothly, and Pike13 makes it easy to assign the right level of access to each staff member. Each role comes with specific visibility and permissions, ensuring that your team can focus on their tasks without compromising sensitive information. Whether you need full control or limited access, Pike13’s flexible roles help you tailor permissions to meet the unique needs of your business. Read on to learn more about the roles available and how to assign them to your team.
Primary Owner
The Primary Owner is the cornerstone of your Pike13 site! With ultimate responsibility for the platform, this role empowers you to steer your business's direction. Plus, only the Primary Owner has the authority to designate another Owner, ensuring seamless leadership transitions when necessary.
Owners
As an Owner, you unlock the full potential of your Pike13 site! You have the authority to manage all aspects of the business, from adding and overseeing Staff Members to setting up Services, Plans & Passes, and handling important Documents and Merchandise. Your strategic decisions drive growth and success!
Pike13 supports the inclusion of multiple Owners, making it ideal for co-owners who need comprehensive access to manage the site effectively. However, it is important to note that there is only one Primary Owner, who holds ultimate responsibility for all aspects of Pike13, including billing and contract management. For any account modifications or inquiries, communication will need to be from the individual designated as the Primary Owner.
Managers
Managers are key contributors to your team, equipped to add and manage Staff Members, Services, Plans & Passes, and Documents. This role ensures that everything operates smoothly, making Managers essential for maintaining a productive and efficient environment.
Staff Members
As a Staff Member, you play an integral role in day-to-day operations! You can access the full schedule, sell products, add new clients, and take attendance—all vital tasks that enhance client experiences and support your business's success.
Limited Staff Members
Limited Staff Members have a focused role, allowing them to view their own schedule and access information about the clients they serve. While they don’t handle payments, their contributions are crucial for delivering personalized service and fostering client relationships.
Assigning Roles and Permission Levels
Keep in mind that only staff members with higher permission levels can adjust another's role. For example, an Owner can elevate a Staff Member to Manager, while only the Primary Owner can modify an Owner's permissions. This structure ensures clarity and accountability within your team!