When setting up your Pike13 account, selecting the right service type is key to optimizing your client experience and streamlining your operations. Whether you’re running group classes, structured courses, or one-on-one appointments, Pike13 offers the flexibility to create services that suit your unique business model. Let’s dive into the options, and help you decide which works best for your studio or facility.
Types of Services
Classes
Overview:
Classes are perfect for group-based activities that occur at regular intervals. They allow multiple clients to enroll in a single session and can be customized for flexibility with drop-ins, makeups, and waitlists.
Key Features:
- Group Enrollment: Multiple clients can register for the same class.
- Flexible Scheduling: Set up classes to repeat on a regular basis.
- Online Management: Clients can sign up, cancel, or make up missed sessions online.
- Drop-Ins & Makeups: Clients can join last-minute or make up missed sessions.
- Waitlist: Automatically adds clients to a waitlist when the class is full.
Ideal For:
Group training sessions, fitness classes, workshops, and other recurring group activities.
Appointments
Overview:
Appointments are designed for one-on-one or small group sessions, scheduled according to staff availability. Clients can book these sessions individually and have the option to pay using plans or passes.
Key Features:
- One-on-One Scheduling: Each appointment is booked by a single client per time slot.
- Flexible Timing: Sessions are scheduled based on staff availability.
- Payment Options: Clients can pay using plans or passes.
- Makeups: Allows for rescheduling of missed appointments.
Ideal For:
Personal training, consultations, private lessons, and other one-on-one services.
Courses
Overview:
Courses are structured programs with a set start and end date. Clients pay upfront for the entire course and are automatically enrolled in all sessions. Unlike classes, courses don’t offer the flexibility for drop-ins or makeups.
Key Features:
- Full Enrollment: Clients are enrolled in all sessions upon full payment.
- Fixed Schedule: Courses have a defined start and end date.
- No Drop-Ins or Makeups: Attendance is required for all sessions, with no rescheduling options.
- Prepaid: Payment is made upfront, not covered by passes or plans.
Ideal For:
Boot camps, workshops, semester-based classes, and other structured programs.
How to Decide Which Service to Set Up
When choosing which service type to set up in Pike13, it's essential to evaluate how each option aligns with your business's unique needs and client preferences. To help you make an informed decision, we’ve summarized the key factors for each service type in the table below. This will provide a clear comparison and guide you in selecting the service that best fits your operational goals and client expectations.
| Factor | Classes | Courses | Appointments |
|---|---|---|---|
| Service Format | Ideal for group-based activities. | Suitable for structured programs with a start and end date. | Best for individual or small group sessions based on availability. |
| Client Flexibility | Offers drop-ins and makeup sessions for flexibility. | Requires clients to commit to all sessions. | Allows clients to book sessions individually. |
| Payment Structure | Can use passes or plans for payment. | Requires full upfront payment. | Can be paid for with passes or plans. |
| Enrollment Needs | Can include features like waitlists and bulk enrollment. | Enroll all clients for the entire duration. | Booked individually, typically without bulk enrollment. |
| Scheduling Requirements | Often has set schedules and can repeat regularly. | Fixed schedules from start to finish. | Flexible booking based on availability. |
By considering these factors and referring to the table, you can choose the service type that best suits your business model and client needs. Once you’ve made your selection, you can proceed with setting it up in Pike13 to enhance your operational efficiency and client satisfaction.
Meet Our Stars: Businesses Navigating the Pike13 Platform
As you embark on your Pike13 trial, we’re excited to introduce you to the Ford Creek Business Family. These fictional yet relatable businesses will guide you through their journey as they explore and utilize various aspects of the Pike13 platform to suit their distinct needs.
From Ford Creek Music’s private lessons to Ford Creek Fitness’s structured boot camps, you’ll witness firsthand how Pike13 can be customized to support a diverse range of business models. As their stories unfold, they’ll provide you with valuable insights and inspiration for setting up your own services.
Now, let’s dive into how three of these businesses set up their first service in Pike13 below
Tune Up Your Lessons: The Ford Creek Music Story
Ford Creek Music, a local hub for aspiring musicians, offers personalized private music lessons. To accommodate their students' diverse schedules and learning paces, they’ve chosen Appointments as their service type. This allows students to book individual sessions with their instructors at times that suit them best. Whether it's a weekly piano lesson or a sporadic guitar session, Ford Creek Music ensures flexibility by allowing rescheduling through their online booking system. With this setup, they maintain a steady stream of one-on-one sessions, enhancing both the students’ learning experience and the instructors' ability to provide focused, personalized attention.
Making a Splash: Ford Creek Swim School’s Strategy
Ford Creek Swim School is a bustling center where students of all ages learn to swim with confidence. They’ve set up Classes that run on Monday, Wednesday, and Friday at noon, each accommodating up to 10 students. To manage the high demand, they’ve enabled a waitlist feature, ensuring that no eager swimmer is left behind. This setup allows for both structure and flexibility, letting students make up missed sessions while also filling open spots quickly with waitlisted students. The regular class format works perfectly for their group-based training, creating a consistent and engaging learning environment.
Sculpting Success: Ford Creek Fitness Boot Camp
Ford Creek Fitness, known for its dynamic and transformative workout programs, offers a Course for their Summer Body Boot Camp. This four-week program has a fixed start and end date, requiring clients to commit fully to the entire series of sessions. By structuring it as a course, Ford Creek Fitness ensures that participants experience a progressive, cumulative workout regimen designed to deliver results. Payment is required upfront, reflecting the intensive, all-in nature of the program. This setup attracts clients who are serious about their fitness goals and willing to commit to a structured, high-impact program.
Need Help Deciding?
Not sure which service type is the best fit for your business? Our interactive presentation will guide you through the decision-making process. Simply read the question on your screen and click the button that corresponds with your answer. Each selection will take you to the next relevant question, and by following this step-by-step process, you'll be led to a recommendation tailored specifically to your needs.
Ready to begin? Just answer the first question by selecting if you need an individual session or group-based activity.