Quick Fixes to Keep Your Business Running Smoothly
The Pike13 Staff App is designed to streamline your daily operations, but we understand that sometimes you might run into technical issues. Whether your app is freezing or experiencing performance problems, this guide will help you troubleshoot common issues and get back to managing your business in no time.
Below are some quick solutions to resolve app-related issues and ensure your staff can continue to operate efficiently. If these steps don’t resolve the problem, we’ve also included information on how to reach out to our support team for further assistance.
To Reset a Frozen App:
- Double-click the Home button on your device.
- Swipe left or right to find the Pike13 app.
- Swipe the app preview up to close it.
- Reopen the Pike13 app.
For Other Issues:
- Check for the latest version: Go to the App Store and check for updates.
- Ensure there’s enough free space: Navigate to Settings > General > Usage to confirm you have enough storage.
- Still having trouble? Submit a request to Pike13 Support and include important details such as your device type, operating system version, and when the issue occurs (e.g., while logging in or taking attendance).
Remember, if the app isn’t working, you can always access your Pike13 business using a mobile web browser by visiting pike13.com and logging in.
By following these steps, you’ll be back on track quickly, minimizing any disruptions to your business.