Support During Your Trial

Navigate Your Trial with Confidence

Throughout your trial period, you will receive a series of automated emails that are designed to assist you in setting up and maximizing your experience with Pike13. These emails will include valuable tips, essential steps, and links to relevant resources to help you stay organized and informed.

Should you have any questions or require additional support during your trial, please feel free to contact us at sales@pike13.com. A member of our sales team will be more than happy to assist you.

In addition, you can explore our Knowledge Base for Trial Sites, where you will find video walkthroughs and other helpful guides that allow you to familiarize yourself with various features and settings at your own pace.

We have also launched an AI Chatbot to provide assistance outside of regular business hours. 

Please note that this chatbot is currently in beta and may have some limitations. If it cannot answer your question, it will direct you to a human representative if available, and it will also send an email to ensure we can follow up with you, even if we are in a meeting or another chat.

Make sure to take full advantage of these resources to ensure a seamless trial experience!