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      Setting Up and Managing Classes in Pike13

      Classes are a versatile and popular service type in Pike13, perfect for group-based activities that occur at regular intervals. This guide will walk you through the process of setting up a class, scheduling class times, and managing enrollments to ensure your classes run smoothly.

      Setting Up a New Class

      1. Create a New Class Service

        • Go to Settings: Navigate to the Settings menu in Pike13.
        • Select Services: Click on the Services option.
        • Add a New Service: Click on the + New Service button, then choose + New Class Service.
        • Enter Class Details: Fill out the following information:
          • Class Name: Enter a descriptive name for the class.
          • Class Length: Specify the duration of each class session.
          • Price: Set the price for a single visit.
          • Taxes: Apply any applicable taxes.
          • Revenue Category: Assign the class to a revenue category.
          • Who Can Buy: Define who can purchase a single visit.
          • Plans and Passes: Select which plans or passes can be used for this class.
          • Service Category: Choose a category for the class.
        • Click Finish: Save the new class service.

      2. Configure Class Settings

        • Details Tab: Adjust initial settings, such as class capacity and pricing.
        • Registration: Set up online registration options:
          • Online Enrollment: Specify who can enroll online.
          • Registration Deadline: Set deadlines for online registration.
          • Advance Registration: Restrict how far in advance clients can register.
          • Enrollment Requirements: Define any requirements for booking online.
          • Confirmation Email: Add any special instructions for the confirmation email.
          • Reminder Email: Set how many hours before the class starts the reminder email should be sent.
          • Single Visit Pass Expiry: Enable notifications for expiring passes.
        • Cancellation: Configure cancellation policies:
          • Cancellation Deadline: Set deadlines for online cancellations.
          • Cancellation Fees: Define fees or visit deductions for late cancellations.
          • Cancellation Policy: Edit the policy shown to clients.
          • Makeups: Enable makeups if applicable.
        • Website Settings: Adjust visibility and provide additional information:
          • Visibility: Control who can see the appointment details, price, and remaining spaces.
          • Service Summary: Add a summary and full description of the service.

      Scheduling Class Times

      1. Add Class Times

        • Select + New Class Time: If the class meets multiple times a day, create additional class times.
        • Enter Schedule Details:
          • Start Date and Time: Specify when the class begins.
          • Repeat Frequency: Define how often the class repeats and on which days of the week.
          • End Date: Set an end date for the class series if applicable.
        • Instructed By: Optionally, enter the name of the staff member leading the class.
        • Click Finish: Save the class schedule.

      2. Add Additional Times

        • Click + Add Another Time: To add more sessions to an existing series.
        • Enter Details: Add start and end times, repeat frequency, and staff member details.
        • Click Finish: Save the new class times.

      Managing Enrollments

      1. Enroll Clients

        • Find the Class: Navigate to the Schedule and select the class.
        • Click Enroll Clients: Choose the clients you want to enroll.
        • New Clients: If the client is new, enter their profile information and click Create.
        • Confirm Enrollment: Choose whether to notify clients and click Finish.

      2. Bulk Enrollment

        • Enable Bulk Enrollment: If not already enabled, email help@pike13.com to activate this feature.
        • Bulk Enroll Clients: From the class page, select Enroll Clients, choose clients, and click Finish.
        • Set Enrollment Duration: Decide if clients should be enrolled for a set period or all instances of the class.

      3. Manage Waitlists

        • Enable Waitlists: Go to Settings > Services, select the class, and enable the waitlist feature.
        • Add Clients to Waitlist: If a class is full, add clients to the waitlist.
        • Enroll from Waitlist: Manually or automatically enroll clients from the waitlist as space becomes available.
        • Remove Clients from Waitlist: Select clients to remove if needed.

      Modifying and Canceling Class Services

      1. Modify Class Service

        • Adjust Settings: Go to the Details tab to change the name, capacity, and price.
        • Update Registration: Change registration deadlines and requirements.
        • Edit Cancellation Policies: Adjust cancellation deadlines and fees.
        • Update Website Settings: Modify visibility and service descriptions.

      2. Cancel Class Service

        • Find the Class: Go to Settings > Services and select the class to cancel.
        • Cancel Scheduled Classes: Remove all future instances or select specific times.
        • Delete Service: Once all classes are canceled, click Delete.

      By following these steps, you can efficiently set up, schedule, and manage your classes in Pike13, ensuring a smooth and organized experience for both you and your clients.