How Can I Add and Sell Merchandise in Pike13?

Easily sell branded gear, snacks, or accessories right from your staff dashboard—merchandise is a great way to increase revenue and enhance your client experience!

Selling merch has never been easier! Whether it’s t-shirts, protein shakes, or branded water bottles, Pike13’s Merchandise feature gives your staff the tools to upsell non-service items with every visit. Add items, track inventory, and boost your bottom line—all without needing a separate system.  This feature is included in the Advanced and Premium subscriptions, or you can add it to an Essential plan for a small monthly fee. Want to activate it? Reach out to your sales rep today!

Merchandise is only available for staff-side sales at this time and won’t appear on your Pike13 website. Staff can sell items during check-in, checkout, or anytime a client is in front of them!

How to Add a Merchandise Item

  1. Go to Settings from the top of your Pike13 site.

  2. Click Merchandise.

  3. Hit + New Item to get started.

  4. Enter the item name and price.

  5. Pick a revenue category (like Retail) and add a clear description so staff know what they’re selling.

Customize Your Items with Options (Like Size, Color, Flavor)

Make each item flexible with options your staff can select at checkout.

  1. Select + New Option.

  2. Name the option (e.g., Size or Color).

  3. Use Add a Value to create choices like Small, Medium, Large—or Blue, Red, Black.

  4. Add price adjustments if needed for specific values.

    merch_values.png

Example: Selling hoodies? Add two options—Size and Color. Staff will select one of each before completing the sale.

Add Add-Ons (Optional Extras to Increase Value)

Want to give clients choices like custom embroidery or bundle deals?

  1. Click + New Add-on.

  2. Enter the add-on name (e.g., Monogram).

  3. Add a price adjustment, if needed.

merch_-_addons.png

Final Touches to Make It Shine

  • Click Create to save your item.

  • Upload a product photo by clicking + New Photo, selecting your file, and hitting Upload.

  • Reorder option values with Edit and drag-and-drop arrows.

Merchandise is an easy way to elevate your in-person sales and give your clients more reasons to love your brand. Want to start selling? Let your sales rep know and unlock this powerful feature today.