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Using QR Codes or Key Tags for Clients

Client sign-in at the Pike13 Kiosk is quick, but you can make it even faster by issuing Key Tags with individualized QR codes. Clients simply wave their tag in front of the Kiosk camera to sign in.

Who can use this feature?

  • Pike13 Plans: ✅Premium, ✅Advanced, ✅Essential
  • User Roles: ✅Primary Owner, ✅Owner, ✅Manager, ✅Staff, ❌Limited Staff

Ordering Key Tags

You can order custom key tags from third-party vendors like Duracard or K12 Print.

  • Requirement: Ensure the printed code has at least 4 characters.

  • Format: We strongly recommend using QR Codes (square matrix barcodes) as they are easiest for tablet cameras to scan.

Tip

Using a Digital Wallet

Clients do not need a physical tag. They can add a digital pass to their Apple or Google Wallet. This allows them to scan their phone screen at the kiosk just like a physical key tag.

  • For Apple devices, clients should use a phone to log in to Pike13, navigate to Profile and tap Scan In. Then tap the Add to Passbook button.
  • For Android devices, clients should use a phone to log in to Pike13, navigate to Profile and tap Scan In. Download the QR code image, then follow these steps.

Adding a Scan-in Code to a Client Profile

  1. At the top of any Pike13 page, go to Clients and select the client of interest.

  2. Click Sign-in Codes, then click + New Sign-in Code.

  3. If using pre-printed key tags, type the Code printed on it.

  4. If you are not using physical key tags, you may type any alphanumeric code in this field.

  5. Click Save.

Deleting Lost Key Tags

If a client loses their tag, you should remove the old code to prevent unauthorized use before assigning a new one.

  1. At the top of any Pike13 page, go to Clients and select the client of interest.

  2. Click Sign-in Codes.

  3. Click the Trash Can icon next to the code you want to remove.