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How can staff split a payment between payment methods for a client?

Once an item has been added to the shopping cart, staff can accept full or partial payment. Staff members can accept "Split Tender" during checkout. This allows a client to use two different forms of payment for a single purchase (e.g., using a Gift Card for part of the total and a Credit Card for the rest).

In This Article

Who can use this feature?

  • Pike13 Plans: ✅Premium, ✅Advanced, ✅Essential
  • User Roles: ✅Primary Owner, ✅Owner, ✅Manager, ✅Staff, ❌Limited Staf

How To Process A Split Payment

  1. Add the item(s) to the Shopping Cart.

  2. Click Secure Checkout.

  3. First Payment:

    • Click Choose a payment method and select the first method (e.g., Cash or Card).

    • Edit the Amount: Change the payment amount to the specific portion the client wants to pay with this method (e.g., change $100 to $20).

  4. Add Second Payment:

    • Click + Add another payment.

    • Select the second method (e.g., Credit Card).

    • The system will automatically fill in the remaining balance.

  5. Optional Details: Select the Sales Commission recipient, Location of Sale, or whether to email the client a receipt if needed.

  6. Click Finish to process both payments simultaneously.

Note: Subsequent Recurring Payments

If the split payment is for a recurring plan, future payments will be paid fully by the client’s automatic payment method on file. If you wish to split future payments, you will need to set the plan to manual payment and staff will need manually process the split payment every month.