How Pike13 Prioritizes Passes and Plans

When a client has multiple plans or passes that could apply to a service, Pike13 follows a specific order of priority to determine which one to deduct a visit from:

1. Complimentary Passes

Free or promotional passes are always used first, provided they are valid for the service. Pike13 prioritizes these to ensure clients use their "gifts" before their paid credits.

2. Unlimited Plans

If a client has an active unlimited membership, the system will apply the visit to that plan next. This preserves the "limited" visit counts on any other passes the client might own.

3. Expiration Date

The system looks at the calendar. Any plan or pass—including those with rollover visits—that expires the soonest will be deducted first to prevent the client from losing paid visits.

4. Plan Restriction (Specificity)

Pike13 checks which plan is the most "exclusive."

Example: If a client has a "Yoga Only" pass and an "All-Access" pass, the system will use the Yoga Only pass for a yoga class because it is more restrictive.

5. Cart Order

If two plans are identical in priority and expiration, the system defaults to the one that was added to the shopping cart first during the original purchase.

6. General Validity

If no other logic applies, Pike13 will select any remaining valid plan or pass linked to the client’s profile.