Pass Group Rates

Enabling Group Rates on a Pass allows a client to share their visits with their dependents (e.g., a "Family 10-Pack" where the parent and two children all draw from the same pool of 10 visits). This is a great way to encourage family sign-ups.

Who can use this feature?

Pike13 Plans: ✅Premium, ✅Advanced, ✅Essential
User Roles: ✅Primary Owner, ✅Owner, ✅Manager, ❌Staff, ❌Limited Staff

Setting Up Group Rates

At the top of any Pike13 page, go to Settings > Passes.
Select the specific pass you wish to modify.
Scroll down to the Group Pricing section and click Add Rate.
1. Configure the Rate:
  1. Clients: Select the maximum number of people who can share this pass (e.g., "Up to 4 clients").
  2. Pricing: Set the price logic. You can set a Total Price for the group (e.g., $100 flat) or a Per Person price.
2. Click Create.

Best Practice

Pricing Strategy

Since the group shares a single visit block (e.g., 10 total, not 10 each), many businesses maintain their standard pricing. The value lies in sharing flexibility rather than a bulk discount, as multiple people simply draw from the same balance.

Selling a Shared Pass

To sell a pass with group rates, the buyer must be linked to their family members in a formal Account Manager/Dependent relationship in Pike13.

Select the Account Manager: Go to the Account Manager's profile.
1. Note: If the client does not manage anyone, the group option will not appear when trying to make a sale.
Click the Cart Icon (Store) below the profile picture.
Select a Pass with Group Rates.
Select the option Buying for Multiple People.
Select Members: select the specific dependents who will be sharing this pass.
Click Add to Cart.
Proceed to Checkout to complete the purchase.