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Choosing Between Appointments, Classes, and Courses

Pike13 offers three distinct service types—Classes, Courses, and Appointments—tailored to match the specific scheduling and enrollment needs of your studio’s clients.

In this article

Who can use this feature?

  • Pike13 Plans: ✅Premium, ✅Advanced, ✅Essential
  • User Roles: ✅Primary Owner, ✅Owner, ✅Manager, ❌Staff, ❌Limited Staff

Classes

Classes are ideal for group-based activities that happen on a regular schedule. Multiple clients can register online, and they have the flexibility to enroll or cancel individual sessions as needed. For example, Intro Yoga that is scheduled every Monday, Wednesday, and Friday at 6-7am with no end date.

Key Features:

  • Recurring schedule with no fixed end date

  • Supports multiple clients per session

  • Clients can enroll or cancel individual sessions online

  • Options for drop-ins, makeups, and waitlists

Courses

Courses are also group-based but run for a set period with a fixed start and end date. Clients pay a one-time fee upfront and are automatically enrolled in every session in the course. For example, a Weekly Camp is scheduled Monday- Friday at 9am-3pm and clients must pay $250 to enroll in all 5 days.

Key Features:

  • Set start and end dates

  • Full upfront payment required (not payable via passes or plans)

  • Automatic enrollment in all sessions

  • No options for drop-ins, makeups or cancellations

Warning

Course Limitations

Clients must pay the course fee in full, upfront. They cannot pay for a course with a plan or pass. Clients must also attend all of the sessions. They cannot drop-in, makeup a missed session, attend part of the course or be added to a waitlist. Clients cannot cancel their course online or choose to reschedule their course.

Appointments

Appointments can be individually scheduled or booked in a series. These are 1 on 1 private sessions based on a staff member’s availability. Clients can book these sessions as needed and pay using a pass or plan.

Key Features:

  • One client per appointment (online)

  • Scheduled based on staff availability

  • Clients book individual sessions or a series online

  • Supports passes/plans and makeups

  • Staff can manually enroll additional clients if needed