How to take screenshots on a Mac or PC
When you encounter an issue in Pike 13, a screenshot is often the fastest way for our Help Desk to understand what you’re seeing. Whether it’s an error message or a formatting glitch, seeing what you see helps us get to the bottom of the problem much faster.
Windows PC
-
- Entire Screen: Press the
Print Screenkey (usually labeledPrtScnorPrtSc) to capture the entire screen. The screenshot will be saved to your clipboard. - Selected Portion: Press
Windows + Shift + Sto open the Snip & Sketch tool. Drag to select the area you want to capture, and it will be saved to your clipboard. - Active Window: Press
Alt + Print Screento capture the active window.
Mac
- Entire Screen: Press
Shift + Command + 3to capture the entire screen. The screenshot will appear as a thumbnail in the bottom right corner; click it to edit or save it to your desktop. - Selected Portion: Press
Shift + Command + 4, then use the crosshair to select the area you want to capture. - Window or Menu: Press
Shift + Command + 4 + Spacebar, then click the window or menu you want to capture. - Touch Bar (MacBook Pro): Press
Shift + Command + 6.
- Entire Screen: Press the
Remember, these shortcuts may vary slightly depending on your specific system configuration.
TIP
Feel free to explore third-party apps for more advanced screenshot options! For example, we often use Zight Screen Recorder for Mac, Windows, Chrome, & iOS or Loom - Free screen recorder for Mac and PC to capture screenshots and screen recordings that we share with our customers.