Managing schedules efficiently is key to running a smooth business, and sometimes, plans change. Whether you’re facing a staff shortage, need to close for a holiday, or there’s an unforeseen event, Pike13's Bulk Cancellation feature is designed to make handling these changes quick and painless.
What is Bulk Cancellation?
Bulk Cancellation allows business owners and managers to cancel multiple events in one go—whether it's for a specific time frame, an entire day, or based on specific filters like services or instructors. Instead of manually canceling events one by one, this powerful feature streamlines the process, saving you valuable time and ensuring your clients stay informed.
Key Benefits
- Time-Saving: Cancel an entire day or set of services with just a few clicks. No need for tedious manual adjustments.
- Flexible Filtering: Target exactly what you need to cancel. Filter by services, staff, locations, or rooms (if enabled) to make sure you're only canceling the events that need it.
- Client Communication: Notify enrolled clients automatically, keeping everyone in the loop with a personalized message.
Important Note: Cancellations Cannot Be Undone
While Bulk Cancellation is designed for efficiency, it’s important to double-check your details before confirming. Once events are canceled, they cannot be restored. However, you can manually add canceled events back to the schedule if needed.
How to Use Bulk Cancellation in Pike13
Follow these simple steps to cancel events in bulk:
- Select the Bulk Cancel button on the right-hand side of your schedule.
- Choose the date for which you want to cancel services.
- Set the start and end times (for a full-day cancellation, set the end time to 11:55 PM).
- Apply additional filters as needed:
- Services
- Staff
- Locations (if applicable)
- Rooms (if enabled)
- Decide whether you want the canceled event to remain visible on the calendar.
- Choose whether to notify clients who are already enrolled. You’ll also need to add a personalized note if you opt to notify them.
- If you use the Makeup Pass feature, select whether you want to issue makeup passes to affected clients. Make sure makeup passes are configured in your services and that the canceled event remains on the calendar.
- Review the confirmation page carefully to ensure all dates, times, and filters are correct. Remember, this action cannot be undone.
- Once confirmed, click Start Bulk Cancellation.
- You’ll see a progress tracker for the cancellation request.
- Once complete, a confirmation page will appear. Click Close to finish.